[ LEGAL // PRIVACY ]
Privacy Protocol
LAST UPDATED // 23 JULY 2026
Tidal Pulse Media respects your privacy. This notice explains how we collect, use, store and share personal information when you visit our website, contact us, work with us or take part in one of our productions.
01 // INFORMATION WE COLLECT
We may collect:
• Names, contact details and organisation information.
• Information included in enquiries, briefs, contracts and correspondence.
• Client, supplier, crew, freelancer and contributor information.
• Invoicing and payment records.
• Photographs, video, audio, names, voices and likenesses captured during productions.
• Website technical information and cookie preferences.
• Recruitment information such as CVs, portfolios and availability.
02 // HOW WE USE INFORMATION
We may use personal information to:
• Respond to enquiries and prepare proposals.
• Plan, manage and deliver productions and campaigns.
• Create, edit, store and deliver photography, video and digital content.
• Manage clients, crew, contributors, suppliers and production partners.
• Administer contracts, invoices and payments.
• Recruit employees, freelancers and specialist crew.
• Operate and protect our website and systems.
• Meet legal, regulatory and contractual obligations.
• Share relevant business communications where permitted.
03 // OUR LAWFUL BASES
Depending on the circumstances, we may process information because it is necessary to perform a contract, comply with a legal obligation, support our legitimate business interests or because consent has been provided.
Where processing is based on consent, that consent can be withdrawn at any time.
04 // PHOTOGRAPHY, VIDEO AND PRODUCTION MATERIAL
Our work regularly involves capturing photography, video and audio at events, locations and productions.
A person’s image, voice, name or likeness may constitute personal information. Depending on the production, this material may be processed under a contract, legitimate interests, consent, a contributor release or another appropriate lawful basis.
Project agreements, releases and event notices may provide further information about how particular material will be used.
Anyone with a question about their appearance in Tidal Pulse Media content can contact us using the email address shown in the website footer.
05 // SHARING INFORMATION
Where necessary, information may be shared with:
• Clients and authorised members of their teams.
• Crew, freelancers, subcontractors and production partners.
• Editors, photographers and post-production specialists.
• Hosting, cloud-storage, email and delivery providers.
• Accountants, insurers and professional advisers.
• Broadcasters, publishers or distribution platforms where agreed.
• Public authorities where disclosure is legally required.
We do not sell personal information.
06 // INTERNATIONAL PROJECTS
Our clients, productions, crew and technology providers may operate internationally.
Where personal information is transferred outside the United Kingdom, we take reasonable steps to ensure appropriate protection is in place where required.
07 // RETENTION AND SECURITY
We retain personal information only for as long as reasonably necessary for the relevant project, business relationship, legal obligation or legitimate production archive.
Information that is no longer required will be deleted, anonymised or securely archived where appropriate.
We use reasonable organisational and technical measures to protect information from unauthorised access, loss, misuse or disclosure.
08 // COOKIES
Our website may use essential cookies required for security and functionality.
Where non-essential analytics or similar technologies are used, visitors will be given an appropriate choice before they are activated.
09 // YOUR RIGHTS
Depending on the circumstances, individuals may have the right to:
• Request access to their personal information.
• Ask for inaccurate information to be corrected.
• Request deletion or restriction of their information.
• Object to certain uses of their information.
• Withdraw consent where consent is the lawful basis.
• Object to direct marketing.
These rights are not absolute and may depend on the applicable circumstances.
10 // CONTACT AND COMPLAINTS
For questions, privacy requests or concerns, contact Tidal Pulse Media using the existing email address shown in the website footer.
Individuals also have the right to complain to the Information Commissioner’s Office: